Dedicated Point of Contact
A senior consultant who knows your migration history, Microsoft environment, priorities, and stakeholders coordinates all work and communication.
Managed Services for Microsoft Migration Aftercare
A predictable way to stabilize and improve your Microsoft 365, SharePoint, Power Platform, and Azure environment after migration — backed by senior specialists, clear SLAs, and measurable outcomes.
20+ yrs
Microsoft focus
100% US
Based team
T2T
Tenant migration support
SPO
SharePoint Online focus
Focused support for migration planning, execution, governance, and post-cutover operations.
What is Horton Scientific Managed Services?
It’s our ongoing support and consulting program for teams that need migration aftercare, Microsoft platform expertise, and a steady improvement rhythm. We combine proactive and reactive work so your team can resolve issues faster, reduce risk, and keep the Microsoft environment moving forward.
- ✓ Dedicated technical point-of-contact
- ✓ Access to Microsoft 365, SharePoint, Power Platform & Azure migration specialists
- ✓ Short response targets with clear SLAs
- ✓ Tailored process: ticketing, change control, cadence
- ✓ Flexible contracts: Annual or Month-to-Month
All the benefits you’ve been looking for
Our Team Is Your Team
Instant access to Microsoft 365, SharePoint, Power Platform, Azure, automation, and governance specialists — without hiring.
Post-Migration Stabilization
Resolve access issues, workflow failures, owner confusion, governance gaps, and operational friction after go-live.
Custom-Tailored Engagement
Ticketing, change control, and cadence built around your process. We adapt to the tools you already use.
Flexible Contracts
Annual or Month-to-Month plans sized to your needs. Shift hours up or down as your priorities evolve.
Plan Options
Annual Plan
- ✓ Predictable monthly installments
- ✓ Discounted effective hourly rate
- ✓ Borrow hours forward when needed
- ✓ Quarterly roadmap reviews (optional)
Month-to-Month Plan
- ✓ No long-term commitment
- ✓ Easily increase/decrease hours
- ✓ Unused hours roll over while enrolled
- ✓ Great for evolving teams
We’ll recommend a plan size after a short discovery call.
What’s Covered
Migration Aftercare
Hypercare, user issue triage, validation follow-up, cutover cleanup, backlog burn-down, and owner support.
Microsoft 365 Admin & Governance
Tenant hardening, Conditional Access, compliance, labels & retention, sharing controls, and Copilot readiness.
SharePoint Online & On-Prem
Architecture, migrations, permissions repair, performance & search hygiene, site owner guidance.
Power Platform
Power Automate & Apps stabilization, environments & DLP, ALM, monitoring & alerting, maker enablement.
Azure
Identity & access, Automation/Functions, storage & cost controls, networking patterns, observability.
End-User Enablement
How-to coaching, adoption support, and light training assets where it helps the business.
Planning a move into Microsoft?
Start with a readiness assessment, book a migration strategy call, or buy Pay-As-You-Go hours for urgent help.
FAQ
How fast do you respond?
We target 0–4 business hours for critical requests and same-business-day for most others. SLAs are defined in your plan.
Will we work with the same people?
Yes — every account has a primary technical point-of-contact who stays engaged and brings in the right specialists as needed.
Do unused hours roll over?
Month-to-Month: hours roll forward while enrolled. Annual: monthly budget with the option to borrow forward by agreement.
What technologies are included?
Most Microsoft cloud workloads: Microsoft 365, SharePoint, Teams, OneDrive, Exchange Online, Power Platform, Azure, and PowerShell automation. We also work alongside tools like ShareGate and AvePoint.
Can you work in our ticketing system?
Yes — Jira, ServiceNow, Zendesk, or your internal process. We can also provide a lightweight queue if needed.
Do you offer after-hours support?
Yes, by arrangement. We’ll define windows and escalation ahead of planned cutovers or maintenance.