Migration Stakeholder Communication Plan

Stakeholder groups

• Executive sponsor: business outcome, risk acceptance, deadline, and budget support.
• Technical owners: identity, mail, SharePoint, Teams, Power Platform, security, compliance, and network dependencies.
• Business owners: site validation, form validation, workflow validation, process acceptance, and user readiness.
• Support teams: issue intake, triage, escalation, knowledge base, and post-migration operations.
• End users: what changes, when it changes, what to expect, and how to get help.

Communication cadence

• Announcement: why the migration is happening, what is in scope, and what users can expect.
• Owner review: what owners must validate, clean up, decide, or approve before migration.
• Pilot communication: who is in the pilot, what will be tested, and how feedback is captured.
• Cutover communication: freeze window, expected impact, user instructions, support channel, and known limitations.
• Hypercare communication: issue reporting, status updates, resolved issues, and when normal support resumes.

Software-supported modernization messaging

When forms and workflows are part of the migration, communicate them as modernization workstreams, not just technical replacements.

• Explain that Form Migrator helps move legacy form portfolios toward Microsoft-native patterns with a more repeatable approach.
• Explain that Flow Migrator helps organize Nintex workflow migration into Power Automate rather than leaving each workflow as a separate rescue project.
• Give business owners a simple decision framework: retire, replace, rebuild, redesign, or defer.